At Operation Parent, we take great care in ensuring our products are packaged and delivered with quality and care. If your item arrives damaged, we’re here to help. We gladly accept returns for items that were damaged during shipping. To request a return, please contact us within 10 days of receiving your order. We’ll work with you to replace the item or issue a refund. To initiate a return for a damaged product, please email us at [insert email] with your order number, a brief description of the issue, and a photo of the damaged item. Please note: We are only able to accept returns for damaged products reported within 10 days of delivery. We do not accept returns for any other reasons at this time. Thank you for your understanding and support of our mission to help parents navigate today’s toughest parenting challenges.
